I usually avoid filling out web profiles. I supply vague answers where I must and skip the rest. Even my profile pictures tend toward, vague, misty, barely there. Once I took one of those personality tests that is supposed to define who you are. It was part of an on-the-job workshop, something to teach us to understand customers better. The workshop leader grabbed my form from the stack of results and held it up for the group to see.  “Look,” she said, “I’ve never seen one like this before. It’s almost a perfect flat line. This is just what we want to strive for.” She went on to explain that…